TERMS AND CONDITIONS

 Effective Date: March 1, 2026           Company: ProLine Agents LLC                 Website:  https://ProLineAgents.com

Welcome to ProLine Agents LLC. By using our AI-assisted phone and messaging services, you agree to the following terms and conditions.


1.Services Provided

ProLine Agents LLC provides AI-assisted phone calls and SMS messaging services for cosmetic dentistry practices. Our services include:

  • Appointment confirmations and reminders
  • Follow-ups on missed calls
  • Consultation scheduling for cosmetic procedures, including veneers, Invisalign®, dental implants, and smile makeovers

All communications are strictly related to patient care and appointment management.


2. User Consent

Patients provide consent to receive AI-assisted calls and messages at the time they schedule appointments, either:

  • Online via the practice’s website
  • By phone during scheduling
  • In person at the dental office

Patients can opt out at any time by:

  • Replying STOP to SMS messages
  • Requesting not to receive AI calls
  • Contacting the dental office directly


3. Use of AI Technology

Communications may be handled by AI-assisted systems. These systems are designed to provide efficient, accurate, and timely patient communications while protecting personal information.


4. Privacy

All personal information is collected and used in accordance with our Privacy Policy ([link to your privacy policy page]). We do not share, sell, or rent personal information except as necessary to provide the services described above.


5. Limitations and Liability

While we make every effort to ensure our services are reliable, ProLine Agents LLC is not liable for:

  • Missed messages or calls due to technical issues
  • Scheduling errors caused by third-party systems
  • Any indirect or incidental damages related to our services


6. Changes to Terms

ProLine Agents LLC may update these Terms & Conditions at any time. Updated versions will be posted on our website with the effective date. Continued use of our services constitutes acceptance of the revised terms.


7. Contact Information

ProLine Agents LLC
Email: info@ProLineAgents.com
Website: https://ProLineAgents.com